OurPulseGuides

Guide · 4 minutes

The five question types

Every pulse is built from five kinds of question. This page shows what each one looks like on the respondent's phone, how to write it, and what comes back. Then three small tricks: shared option lists, sections, and an answer that ends the pulse.

singleone choice multiseveral choices agreerate a statement scalea number from 1 to N textfree text Tricks
TypeReach for it whenYou get back
singleThe team has to decide: a date, an option, a winner.A count per option
multiPriorities or availability: "which days", "top three".A count per option
agreeStatements people rate, as in a retro. Several in a row share one screen.Mean and distribution
scaleA numeric rating: confidence, likelihood, NPS-style 1 to 10.Mean and distribution
textOnly when the words matter. One per pulse is usually enough.The list of answers
single

One choice

Options as cards, tap one. Use it for anything the team has to settle: which day, which logo, which option to ship. Two to twelve options read well on a phone.

On the form, one line
single: Which day works best? [Mon, Tue, Wed]
From your agent, or the API
{ "type": "single", "prompt": "Which day works best?",
  "options": ["Mon", "Tue", "Wed"] }
Results
Tue
5
Wed
2
Mon
1
A single-choice question on a phone: Which day works best for the retro? with Mon, Tue and Wed as cards, Tue selected
Tap one card. Next is always in thumb reach.
multi

Several choices

Checkboxes. Cap the picks when you want priorities rather than a wish list: with multi(3) the fourth box greys out until one is unticked. Leave it uncapped for availability questions.

On the form
multi(3): What slowed us down most? [Unclear specs, Flaky tests, Reviews, On-call, Meetings]
From your agent, or the API
{ "type": "multi", "prompt": "What slowed us down most?",
  "options": ["Unclear specs", "Flaky tests", "Reviews", "On-call", "Meetings"],
  "max_picks": 3 }

Counts per option, like single. The results page notes that multiple picks were allowed, so the counts add up to more than the number of people.

A multiple-choice question: What slowed us down most? with five checkboxes, two ticked, hint pick up to 3
The hint says how many picks are allowed.
agree

Rate a statement

A five-point switch from Fully disagree to Fully agree, with the word shown as you slide. Write the prompt as a statement, not a question. Consecutive agree lines share one screen, so a retro with four statements is one tap each on a single page.

agree(7) gives seven points; [Never, Always] after the prompt renames the ends.

On the form
agree: We shipped what we planned
agree: I knew what to work on each day
From your agent, or the API
{ "type": "agree", "prompt": "We shipped what we planned" },
{ "type": "agree", "prompt": "I knew what to work on each day" }
Results
I knew what to work on each day2.6 / 5
Fully disagreeFully agree
Two agree statements on one screen under a Team section heading, the first set to 4, Agree
Two statements, one screen. The word changes as you slide.
scale

A number from 1 to N

Number tiles. Default 1 to 5, anything from 2 to 10 with scale(10). Two labels in brackets name the ends. Use it for confidence, likelihood, effort, or an NPS-style "would you recommend".

On the form
scale(10): How likely are you to recommend this format? [Not at all, Definitely]
From your agent, or the API
{ "type": "scale", "prompt": "How likely are you to recommend this format?",
  "max": 10, "labels": ["Not at all", "Definitely"] }
Results
8 answered7.4 / 10
1 · Not at all10 · Definitely
A 1 to 10 scale as number tiles with 9 selected, ends labelled Not at all and Definitely
Number tiles, end labels under them.
text

Free text

A text box, optional for the respondent, up to 2,000 characters. Use it when the words are the point: "one thing to change", "what happened the last time AI wasted your time". Your agent reads every answer and groups them into themes; the report quotes them only if you say so.

On the form
text: One thing to change
From your agent, or the API
{ "type": "text", "prompt": "One thing to change" }
Results
6 answered
  • Acceptance criteria before the sprint starts
  • Fewer meetings on Tuesday
  • I found out what done meant in the review.
A free text question, One thing to change, with a short answer typed in
Optional. Up to 2,000 characters.

Three tricks

Small things that make a pulse smarter

An answer that ends the pulse

When one answer makes the rest pointless, mark it with !. Someone who picks it goes straight to the last step. Only on single, and at least one option has to continue.

single: How often do you drink coffee? [Never!, Once a day, Several times a day]
single: What type? [Espresso, Filter, Instant]
text: Anything else?
{ "type": "single", "prompt": "How often do you drink coffee?",
  "options": ["Never", "Once a day", "Several times a day"],
  "ends_on": ["Never"] }

Results say how many ended early. Skipped questions simply show fewer answers.

The coffee question with Never selected and the counter reading 1 of 2
Never was tapped: the counter dropped from 1 of 4 to 1 of 2.

One list, two questions, a map

Declare the options once with @name = … and reuse them. When two questions share a list, the results page adds a map: each option is a dot, placed by its count on question one against its count on question two. "What mattered most" against "what suffered most" is the classic.

@areas = Testing, Docs, Onboarding, Tooling
single: What mattered most this sprint? [@areas]
single: What suffered most? [@areas]
{ "option_sets": { "areas": ["Testing", "Docs", "Onboarding", "Tooling"] },
  "questions": [
    { "type": "single", "prompt": "What mattered most this sprint?", "option_set": "areas" },
    { "type": "single", "prompt": "What suffered most?", "option_set": "areas" } ] }
Map
mattered most → suffered most → Testing Tooling Docs Onboarding

Sections

A ## Name line groups every question below it under a heading. Respondents see the section name above the question, and the results page and the CSV carry it too. Use sections for all questions or none.

## Team
agree: We help each other when stuck
## Product
agree: I understand why we build what we build
{ "type": "agree", "prompt": "We help each other when stuck", "section": "Team" }
The agree screen with a Team section heading above the question
The section name sits above the question.

That is the whole vocabulary. Fifty questions per pulse at most, though one to five is where a pulse stays a pulse. Say it to your agent in plain words and it picks the types for you; the draft shows them in brackets before anything is created.

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